We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.
If you feel you have something particularly personal to discuss with the receptionist please ask for a private word. The staff will do their best to accommodate you.Please help others by keeping a comfortable distance when waiting to speak to the receptionist. It can be very distressing for our patients when they are requesting test results or discussing sensitive information with the fear of being overheard.